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Sales
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Marketing
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Customer
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Management
Reports
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Outlook
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Contact
sales to enquire on Microsoft
Dynamics CRM
Microsoft
CRM 2011 is an Enterprise business
product for any successful sales,
marketing and services team.
Collaboration between colleagues on
clients leads, customer service to
clients and managing the sales teams
effective time utilisation is key
from a CRM system.
All the features in common CRM
solutions like access to Microsoft
CRM through Microsoft Outlook
integration and access to
information from your mobile device
is all included. Microsoft CRM is
hosted on the best of class Windows
2008 R2 server platform and a SQL
database engine as it's data source.
Web access is the primary point of
access, enabling Enterprise access
to the system throughout the
organisation.
World-class customer
experiences begin with your
people. When you give them
the right tools to boost
their productivity and
amplify their impact, you
equip your organization for
success. And that is exactly
what Microsoft Dynamics® CRM
business software is
designed to do. With over
23,000 customers and more
than 1,400,000 users, you
know you are in good company
with your choice of
Microsoft Dynamics CRM.
License Model
Limited Access License (R
300.00 inc VAT per
user\month)
Full License (R 500.00 inc
VAT per user\month)
Licensing definition and
privileges
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Microsoft
CRM Hosted Cloud
Software as a service in a
cloud is the easiest and
fastest deployment method,
with no capital expenditure
required, pay for what you
use. Hardware is not
required and Software is
covered under a easy monthly
rental option, all services
likef customisation,
training and importing your
existing data is still
available to you.
The
first option for utilising
the public cloud, on
hardware shared by others,
where your own data is
secured by your secured
access details and encrypted
data for transmissions
between your desktop and the
cloud service.
Alternatively, we can setup
a private cloud for your
enterprise on dedicated
servers hosted in a secure
data centre.
Hosted licensing starts from
R300.00 per user monthly
with a setup fee of just R
50.00 (Min 5 users per
organisation)
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Sales & Marketing
Optimise your sales efforts
with the familiar and
intelligent features of
Microsoft Dynamics CRM 2011.
Take advantage of a highly
intuitive interface and
embedded Microsoft Office
capabilities to increase
time with customers, shorten
sales cycles,
increase close rates and
achieve real-time insight.
Online
Demo:
Sales
Automation
Marketing
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Customer Service
Microsoft Dynamics CRM meets
the changing expectations of
customers with a service
solution that is robust and
flexible. Users find
familiar functionality and
an interface that let them
work in a personal, natural
way. This intelligent
solution informs customer
service professionals with
guidance that is insightful
and actionable. The result
is a connected,
collaborative and integrated
organisation.
Online
Demo:
Customer
Service |
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Management Reports
All
the reporting requirements
of a CRM system with 25
standard reports available
immediately and the
customisable ability to
withdraw any sort of stats
and data comparison to make
those decisive decisions
required in managing a
successful sales force. |
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Outlook Integration
Maintain one vendor
compatibility with Microsoft
Outlook and Microsoft CRM
integration |
License
Definition
Full License – The Full
provides a user with full read-write
access to all capabilities within
Microsoft Dynamics CRM 2011 to
provide full “Microsoft Dynamics CRM
functionality”. “Microsoft Dynamics
CRM functionality “means that users
may view, manipulate, input, query
or otherwise structure CRM „live‟
data. „Live‟ data is information
that, via use action, dynamically
writes to or reads from, or
synchronizes with Microsoft Dynamics
CRM, whether it is accessed directly
or indirectly.
Limited Access Licenses
- The Limited Access Lcense provides
a user with full read-only access
(e.g., for reports) and limited
write access to “Microsoft Dynamics
CRM functionality”. Users may view
or query CRM data. The use rights
supported for Limited Access License
include:
Ø Data privileges to
create Accounts, Contacts, Cases,
Leads, and Activities using
Microsoft Dynamics CRM clients.
Ø Data privileges to
append, append to, and update
Accounts, Contacts, Cases, Leads,
and Activities created by any CRM
user using Microsoft Dynamics CRM
clients.
Ø Data privileges to
assign, share, and delete Accounts,
Contacts, Cases, Leads, and
Activities created by the same user
using Microsoft Dynamics CRM
clients.
Ø Data privileges to
create custom entity records using
API access only.
Ø Data privileges to
update custom entity records created
by any CRM user using API access
only.
Ø Append data
privileges using Microsoft Dynamics
CRM clients for custom activity
records created by any CRM user.
Ø Append data
privileges using API access only for
custom entity records (excluding
custom activity records) created by
any CRM user.
Ø Append to data
privileges using Microsoft Dynamics
CRM clients for custom entity
records created by any CRM user.
Ø Data privileges to
assign, share, and delete custom
entity records created by the same
user using API access only.
Ø No data privileges
to assign, share, or delete records
created by other CRM users.
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